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Refund & Cancellation Policy

Last updated: November 2, 2025

This Refund & Cancellation Policy (“Policy”) applies to all subscriptions, licenses, and services purchased through AlgoHook (“we,” “us,” or “our”). By subscribing to or using our Service, you agree to the terms of this Policy.

1. Subscriptions & Billing

2. Automatic Renewal

Subscriptions renew automatically at the end of each billing cycle unless cancelled in advance. By maintaining an active subscription, you authorize AlgoHook to charge your payment method for each renewal period.

3. Cancellation

You may cancel your subscription at any time from your AlgoHook Portal or by contacting us at info@algohook.com. Cancellations take effect at the end of the current billing cycle. After cancellation, you will continue to have access until your paid period expires.

4. Refund Policy

5. Free Trials & Promotions

If you subscribe through a free trial, cancel before the trial ends to avoid charges. Once billing begins, this Policy applies. Promotional discounts apply only to the initial term unless stated otherwise.

6. Service Interruptions or Downtime

AlgoHook does not guarantee uninterrupted operation. Temporary downtime, third-party platform failures (e.g., MetaTrader, brokers, TradingView), or internet outages do not qualify for refunds or credits.

7. Chargebacks & Disputes

If you dispute a payment (chargeback), AlgoHook may suspend or terminate your account until resolved. Repeated disputes or fraudulent claims may lead to permanent account suspension.

8. Changes to Policy

AlgoHook may update this Policy at any time. Changes take effect upon posting. Continued use after updates means acceptance.

9. Contact Us

For questions, contact us at info@algohook.com.